Servicios de awareness en ciberseguridad, tan importantes como las herramientas de protección

Cybersecurity awareness services, as important as protection tools

Iñigo Ladrón Morales


A good strategy and tactics awareness and entertainment in matters of security, cybersecurity and privacy Within companies it is almost as important, or even more so, than having hundreds of good prevention and protection tools because, in the end, the weakest link in the chain is the human factor (95% of cybersecurity problems can be attributed to a human error, according to him 𝙏𝙝𝙚 𝙂𝙡𝙤𝙗𝙖𝙡 𝙍𝙞𝙨𝙠 𝙍𝙚𝙥𝙤𝙧𝙩 2022 17𝙩𝙝 𝙀𝙙𝙞𝙩𝙞𝙤𝙣 of the 𝗪𝗼𝗿𝗹𝗱 𝗘𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗙𝗼𝗿𝘂𝗺).

With the constant increase in cyber threats and the enormous dependence of human beings on corporate processes and systems conscience and the entertainment as to the cybersecurity refers, it is essential today to guarantee the protection of confidential information and the integrity of the systems.

With this objective they exist and are offered by the companies of cybersecurity a good staff of services, reactive and proactive, that allow defining an effective strategy of conscience and entertainment in the corporate environment.

Security cannot depend exclusively on advanced combat, defense and response systems, tools and technology. An organization's employees are a critical (and weakest) link in the safety and security chain, in the vast majority of cases. cyber incidents of attacks directed at people. That is where the criminals manage to enter more easily. cybercriminals.

The knowledge and behavior of employees therefore plays a fundamental role in preventing cyber incidents and cyber attacks. Thus, cybersecurity awareness and entertainment must be one of the cornerstones to maintain the integrity of the systems and the privacy and confidentiality of business data.

But what is awareness? What is awareness? This activity consists of educating an organization's staff regarding cyber threats, security and cybersecurity procedures, and best practices so that they are able to be autonomous and have judgment to protect information and business assets. This training should cover a multitude of aspects such as password management, phishing identification, the safe use of devices, the protection of confidential data, among many others.

To effectively address awareness and training, many companies rely on specialized cybersecurity service providers. These offer a variety of reactive and proactive services to help organizations strengthen their 𝗰𝗶𝗯𝗲𝗿𝘀𝗲𝗴𝘂𝗿𝗶𝗱𝗮𝗱 posture. These types of services can be:

  • Reactive, which are based on training focused on situations that have already occurred, such as incidents that the organization has already suffered.
  • Proactive, whose focus is prevention training that mitigates possible future risks and threats.

Among the reactive awareness services, we could identify the following:

  • Incident response. To identify and mitigate cyber incidents, investigating its origin and providing recommendations to avoid future cases.
  • Incident response training. Training on how appropriate detection and response should be in the event of an incident. cyber incident
  • Vulnerability assessment. To identify weak points in the organization and suggest how to remedy them.

Among the proactive awareness services we could identify the following:

  • Planning of actions and training sessions. With the aim of developing specific awareness plans, personalized for each organization.
  • Entertainment programs in the treatment of phishing and social engineering actions. They try to be the testing and training ground so that employees know how to correctly identify a phishing, or an action of "deception" or attempted fraud based on social engineering, without falling (biting) into them. This is how employees' ability to identify malicious emails and, if you receive them, know how to react correctly.
  • Documentation and teaching material. They are the general material resources for study, consultation and learning.
  • Awareness capsules or pills. Although they are generally aimed at the C-Level and the Executive/Management Area, they are also useful for any other area and the workforce in general. Its objective is to understand the importance of cybersecurity and commitment to the initiatives of conscience.

In this whole scenario of corporate awareness, Of course, it is vitally important to have a effective and adapted strategy for each organization, where companies must maintain a continuous quality system based on a cyclical model PDCA (Plan, Do, Check, Act):

  • risk assessment that allows the identification of critical assets, threats and vulnerabilities that can and may affect the organization.
  • Definition of objectives clear for the company regarding conscience and cybersecurity training.
  • Planning and design through the development of a awareness plan with reactive and proactive services, the establishment of milestones and specific tasks such as the preparation of documentation, training actions and other types of educational activities. conscience and training.
  • Implementation and assessment of the plan after being executed (or during its execution) to measure its effectiveness, identify points of improvement and apply corrections to it.
  • Continuous adjustment that allows to improve, repeatedly, the awareness plan in progress.

However, companies focus more on powerful and excellent security services. cybersecurity and protection software and hardware tools, without stopping at the fundamental aspect: the people! 

Thus, even though they are fabulously protected with the best "artillery", they neglect to ensure that their employees are aware of cybersecurity. It is as if soldiers armed with the best battle tanks were sent to the battle front, but they did not know, not only how to handle them, but also what the enemy was and the dangers they were going to face in the trenches, in the defense line.

Therefore, to protect the organization and its assets, it is very convenient to raise awareness, train, train and coach employees, making use of specialized cybersecurity awareness services, like the ones we offer in Zerolynx: 𝘼𝙬𝙖𝙧𝙚𝙣𝙚𝙨𝙨.

Do you want us to help you raise cybersecurity awareness among your employees?

You can expand details about our services visiting the Zerolynx page

If you prefer, contact us and we talked.


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